Shipping policy
Oak & Ember Global
At Oak & Ember Global, we are committed to delivering premium products with care, precision, and reliability. Please review our shipping policy below for information regarding processing times, delivery estimates, and shipping terms.
Processing Times
All orders are processed within 1–3 business days after payment confirmation.
During high-demand periods, product launches, or promotional events, processing times may be slightly extended. Customers will be notified of any significant delays.
Custom or bespoke grooming products, gift sets, or specialty items may require additional preparation time.
Shipping Times
United Kingdom
Estimated delivery time:
2–5 business days
International Shipping
Estimated delivery time:
5–14 business days
Delivery times may vary depending on:
- customs processing
- courier delays
- seasonal demand
- destination country
Shipping Rates
Shipping costs are calculated at checkout based on:
- order size
- weight
- delivery location
We may occasionally offer:
- free shipping promotions
- discounted international delivery
- limited-time shipping offers